Simplifying Utility Billing
How It Works
Step 1: Free Review
Whether you’re new to sub-metering or already have a system in place, we can help you get the most out of it. Simply send over a recent utility bill (water, electric, gas, or other shared service), your latest billing report if you’re already charging residents, and a unit list or rent roll.
Our team will review how billing is currently handled, compare it against similar properties, verify rates with the utility provider and highlight any missed savings, leaks, or inefficiencies.
If needed, we’ll schedule a short call or walk-through to understand how meters are set up, how residents are billed, and how your community is laid out. Since every property is unique, the review helps us tailor recommendations to what makes sense for your setup.
It’s a clear, no-pressure process that leaves you with useful insight into what’s working—and what could be better.
Step 2: Switching Made Simple
When you’re ready to move forward, we handle the entire transition from start to finish—collecting data, configuring software, setting up resident billing, and coordinating with property managers without disrupting your operations. No chasing vendors, no confusion—just a clear, guided rollout.
Every property is unique, so we tailor the process to fit your setup. Whether we’re integrating with existing systems or starting fresh, the transition is smooth and efficient. Our goal is to make switching effortless, so you and your team can stay focused on what matters most.
Step 3: Smarter Billing
Smarter billing is more than just sending out invoices, it’s about delivering accuracy, reliability, and transparency in every step of the process.
At IMR Billing Services, we combine hands-on experience with modern tools to make sure every read, every charge, and every bill reflects the real usage at your property. That means fewer headaches for your team, more predictable revenue, and greater trust from your residents.
You’ll always know what was billed, why, and how—no surprises, no fine print. And behind the scenes, our team is here to make sure you never feel like just another account. When you need answers, support, or a second set of eyes, we’re ready—every month, every property, every time.