Yes. Florida law allows submetering for water, gas, and electricity, and it’s becoming one of the most effective ways for communities to manage rising utility costs. Submetering means each unit has its own meter, so residents are billed only for the utilities they actually use — not an average across the whole property. This encourages conservation, reduces waste, and ensures fairness. For property managers, submetering creates transparency and fewer billing disputes. IMR specializes in managing these systems, so whether you already have submeters installed or are considering adding them, we can help your community benefit from accurate and compliant billing solutions.

RUBS, or the Ratio Utility Billing System, is a fair and widely used method of dividing utility costs among residents when submeters are not available. Instead of metering each unit, costs are allocated based on factors such as square footage, occupancy, number of bedrooms, or a combination of these. For example, a family of four may fairly pay more than a single occupant, and a larger unit may carry a proportionally higher share than a studio. RUBS is especially helpful for older communities or properties where installing submeters isn’t practical. IMR ensures your RUBS billing is transparent, accurate, and easy for residents to understand.

Most properties can be onboarded within 30 days or less. Our process starts with a free billing review, where we evaluate your current system and recommend the best solution for your community. Once approved, our team handles everything: account setup, data migration, resident notifications, and system integration. We know property managers don’t have time for complicated transitions, which is why IMR’s “Switch Without Headaches” guarantee ensures your billing continues smoothly while we take over. In many cases, billing can start immediately the next cycle after setup.

IMR works with a wide range of property types across South Florida, including multifamily apartments, HOA and condo associations, mobile home parks, and mixed-use or commercial developments. Each property type has its own challenges — seasonal residents in mobile home communities, high unit counts in multifamily, or board transparency in HOAs — and IMR tailors billing solutions to fit each case. Whether your property has 20 units or 2,000, we provide accurate billing that reduces disputes and builds resident trust.

The difference comes down to local expertise and personal service. National companies often treat properties like numbers in a system, with rigid processes and little flexibility. IMR is family-owned, based in Florida, and hands-on with every client. Our 16+ years of experience in the billing industry means we understand the real challenges communities face here — from seasonal fluctuations to leak detection. With IMR, you get the best of both worlds: advanced billing technology combined with responsive, local support. When your residents or board have questions, they’ll talk to a real person who knows your property, not a call center.