UTILITY REVENUE RECOVERY FOR PROPERTY OWNERS & MANAGERS
PROTECT MORE OF THE UTILITY REVENUE YOUR PROPERTY SHOULD BE RECOVERING
Utility revenue can be lost before a bill is sent, while it is being billed, and after it is billed. IMR helps identify and address the meter, usage, billing, payment, and account issues that can prevent properties from recovering eligible utility costs.
Find the gaps. Fix the process. Recover more of what your property is entitled to bill.
WHERE REVENUE GETS LOST
REVENUE RECOVERY STARTS WITH FINDING WHERE THE MONEY IS BEING LOST
METER & DATA ISSUES
Missing, inaccurate, or interrupted usage data.
UNRESOLVED ACCOUNTS
Billed utility charges that remain unpaid or require account follow-up.
ABNORMAL CONSUMPTION
Leaks and unusual usage increasing property utility costs.
BILLING & rate issues
Rates, account information, or billing issues affecting recoverable charges.
TURN REVENUE GAPS INTO ACTION
HOW IMR HELPS
Finding a revenue gap is only useful if something is done about it. IMR connects billing, meter data, resident accounts, field support, and usage monitoring so identified problems can be investigated and addressed.
VERIFY THE DATA
We review available meter reads, usage information, account data, and billing inputs to identify issues that may be affecting resident charges.
ADDRESS METER & EQUIPMENT PROBLEMS
When the problem is in the field, IMR can troubleshoot meters and reading equipment, coordinate repairs, and replace equipment when needed.
CORRECT BILLING ISSUES
When rates, reads, account information, or billing setup require attention, IMR works to correct the issue and keep the billing process moving.
FOLLOW THE REVENUE THROUGH COLLECTION
IMR supports resident billing, payment processing, account questions, and outstanding balances so the process doesn't stop when the bill is sent.
MONITOR WHAT HAPPENS NEXT
Available consumption data can be monitored for unusual or continuous usage that may signal a leak or another condition affecting utility costs.
POWERED BY LARS — LEAK ALERT RESOLUTION SYSTEM
LOCAL REVENUE RECOVERY SUPPORT FOR SOUTH FLORIDA PROPERTIES
SOUTH FLORIDA UTILITY BILLING
IMR Billing Services provides utility billing and revenue recovery support throughout South Florida. We work with each property's utility provider, metering infrastructure, rates, billing structure, resident accounts, and usage data to identify where recoverable utility revenue may be getting lost.
UNDERSTAND THE PROPERTY
Utility rates, metering systems, and billing structures can vary from one property to another.
FIND THE GAPS
We look across meter data, billing, equipment, resident accounts, and consumption to identify issues affecting cost recovery.
ADDRESS THE PROBLEM
Because IMR supports both billing operations and field service, we can help address problems whether they begin with the meter, the data, the bill, or the account.
FORT LAUDERDALE • HOLLYWOOD • PEMBROKE PINES • MIRAMAR • SUNRISE • PLANTATION • CORAL SPRINGS • POMPANO BEACH • MIAMI • BOCA RATON • WEST PALM BEACH
Serving a Miami-Dade property? See our Guide to Miami-Dade water remetering.
FAQ: Revenue Recovery Services
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Utility revenue recovery is the process of identifying and correcting gaps that prevent a property from accurately billing and recovering eligible utility costs. Those gaps can occur in meter data, equipment, consumption, resident billing, payments, or account management.
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Revenue can be lost through missing or inaccurate meter data, equipment problems, abnormal consumption, billing errors, incorrect account information, unpaid balances, and other gaps between utility usage and collection.
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Yes. IMR can review your current metering, usage data, rates, billing processes, resident accounts, and payment activity to help identify potential revenue gaps and areas that may need attention.
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IMR works with multifamily communities, mobile home parks, HOA and condominium communities, and commercial and mixed-use properties.
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Not necessarily. IMR can evaluate your existing meters, reading equipment, and available data before recommending changes. Existing equipment may be able to remain in place.
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Yes. Where compatible consumption data is available, LARS™ can monitor usage patterns for continuous or unusual consumption that may indicate a potential leak or another condition requiring attention.
FREE UTILITY BILLING REVIEW
FIND OUT WHERE YOUR PROPERTY MAY BE LOSING UTILITY REVENUE
Let IMR review your current utility billing operation for potential gaps in meter data, billing, equipment, resident accounts, and usage.
Tell us about your property below and let’s start with a free billing review.