SUBMETERING SERVICES

SUBMETERING SOLUTIONS FOR SOUTH FLORIDA PROPERTIES

From existing submeter systems to new installations, IMR handles the work behind resident utility billing — meter data, billing, resident support, equipment service, and ongoing usage monitoring.

Already have submeters? We can evaluate your current system and determine what can continue to be used. Need a new system? We can help with that too.

one team for the complete submetering process

FROM METERS TO BILLING

IMR connects the equipment, meter data, billing, resident support, and ongoing monitoring so your property team doesn't have to coordinate multiple pieces of the process.

Multifamily property connected to water meter data for LARS leak detection and water usage monitoring.

YOU MAY NOT NEED TO REPLACE YOUR EXISTING SYSTEM

ALREADY HAVE SUBMETERS?

Changing billing providers doesn't necessarily mean changing your metering equipment. IMR can evaluate your existing meters, transmitters, gateways, reading infrastructure, and available meter data to determine what can continue to be used.

KEEP WHAT WORKS

Existing meters and equipment may be able to remain in place.

ADDRESS WHAT DOESN’T

We identify equipment, reading, or data issues that need attention.

Build the billing and support process around the system your property actually needs.

MOVE FORWARD WITH IMR


WHAT IMR HANDLES

SUBMETERING BILLING, METER DATA & FIELD SUPPORT

IMR handles the ongoing work that turns meter data into a functioning resident billing program — from collecting and validating usage to billing residents, supporting accounts, servicing equipment, and monitoring consumption.

METER DATA COLLECTION & VALIDATION

We collect available meter data, review readings for billing, and identify meter or data issues that may require attention.

Resident Utility Billing

IMR converts validated usage into resident utility bills using the property's applicable rates and billing structure.

RESIDENT ACCOUNT SUPPORT

Residents have a team to contact for billing questions, account assistance, payments, and utility-bill support.

METER & FIELD SUPPORT

When equipment needs attention, IMR can provide troubleshooting, meter replacements, installations, and other on-site field service.

USAGE MONITORING & LEAK DETECTION

IMR goes beyond producing a monthly bill. Available consumption data can be monitored for continuous or unusual usage, helping property teams identify potential leaks and other conditions that may require attention earlier.

POWERED BY LARS - LEAK ALERT RESOLUTION SYSTEM

LOCAL SUBMETERING SUPPORT WHEN YOUR PROPERTY NEEDS IT

SOUTH FLORIDA SUBMETERING SERVICES


IMR Billing Services provides submetering, resident utility billing, and field support throughout South Florida. Our local team works with existing metering systems and new installations across Broward, Miami-Dade, and Palm Beach counties.

BILLING AND FIELD SUPPORT, WORKING TOGETHER

When a meter needs attention, equipment needs to be replaced, billing questions arise, or usage data shows something unusual, IMR can support both the billing operation and the equipment behind it.


FORT LAUDERDALE • HOLLYWOOD • PEMBROKE PINES • MIRAMAR • SUNRISE • PLANTATION • CORAL SPRINGS • POMPANO BEACH • MIAMI • BOCA RATON • WEST PALM BEACH

Serving a Broward County property? See our Guide to Utility Billing and Submetering in Broward County.

FAQ: Submetering Billing Support

NEED A BETTER SUBMETERING SETUP?

LET'S LOOK AT YOUR PROPERTY

Whether you're working with an existing submeter system or considering a new installation, start with a review of your property. IMR can evaluate the metering equipment, available data, billing setup, and service needs to help determine the right next step.

KEEP WHAT WORKS. SOLVE WHAT DOESN'T. LET IMR HANDLE THE REST.