HOAs & Condo UTILITY BILLING
Transparent Utility Billing for HOAs and Condominiums
An association’s utility billing challenge goes beyond calculating charges. Homeowners need to understand what they were billed and why, while boards and property managers need reporting that clearly connects utility costs, consumption, and resident charges.
IMR manages unit-level utility billing, homeowner support, billing adjustments, and reporting for HOA and condominium communities. We help keep the billing process understandable for residents while giving boards and property managers clearer visibility into utility cost recovery.
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IMR can manage unit-level utility billing using available meter data and the property's applicable billing structure. We handle billing, payments, account support, and reporting while helping boards and property managers maintain visibility into utility cost recovery.
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Yes. IMR can review your existing billing operation, resident accounts, metering infrastructure, and available usage data to help plan the transition while preserving equipment and processes that can continue to be used.
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Not necessarily. IMR can evaluate existing meters, transmitters, gateways, and available meter data to determine what can continue to be used.
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IMR provides direct account support for utility billing questions, payments, and billing concerns, giving homeowners a dedicated resource while reducing the utility-billing workload placed on boards and property management teams.
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Yes. With compatible meter data, LARS analyzes water-use patterns for abnormal or persistent consumption that may require attention.
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Yes. IMR provides field support for metering equipment, including troubleshooting, inspections, replacements, installations, and other on-site needs.
FAQ’s
NEED HELP WITH YOUR HOA OR CONDO UTILITY BILLING?
Tell us about your community and we'll help determine which billing, metering, and utility management services fit your needs.