Utility Billing Solutions for South Florida Properties
We work with owners, property managers, asset managers, and association boards across multifamily communities, mobile home parks, HOAs and condominiums, and commercial and mixed-use properties — helping simplify utility billing, improve cost recovery, maintain reliable meter data, and identify unusual water use earlier.
IMR provides utility billing, submetering, resident support, field service, and water-loss monitoring for properties throughout South Florida.
Utility BILLING NEEDS Are Different for Every Property
WHO WE SERVE
Multifamily communities, mobile home parks, associations, and commercial properties each manage utilities differently. IMR adapts the billing, metering, resident support, field service, and monitoring process to fit the property.
Multifamily Communities
High unit counts, resident turnover, meter issues, and utility costs create unique billing and operational challenges.
Mobile Home Parks
Property-wide utility costs, individual meter data, and field equipment require a billing process built around the community.
HOAs & Condominiums
Clear billing, accurate meter data, and responsive resident support help associations manage utilities with greater transparency.
Commercial & Mixed-Use
Different tenants, usage patterns, meters, and lease structures require flexible utility billing and management.
THE IMR SYSTEM
One Partner From Meter Data to Billing to Water-Loss monitoring
Utility management can involve metering equipment, usage data, resident billing, payments, field service, and ongoing monitoring. IMR connects those pieces under one accountable team.
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Meters and submeters capture the utility usage that drives the billing process.
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Usage data is reviewed for missing reads, unusual readings, and other issues that may affect billing accuracy.
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Validated usage is converted into resident bills, with payment processing, account support, and utility cost recovery managed through IMR.
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Available water meter data can be analyzed for abnormal consumption and persistent usage patterns that may require attention.
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Your team receives actionable information about the unit, usage pattern and timing. When the issue involves metering or utility infrastructure, IMR can provide field support
FAQ’s
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IMR works with multifamily communities, mobile home parks, HOAs and condominiums, and commercial and mixed-use properties throughout South Florida. Our services can be adapted to each property's metering infrastructure, billing structure, resident or tenant needs, and utility operations.
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Yes. IMR can review your existing billing operation, metering setup, account information, and available usage data to help plan the transition. Our goal is to preserve what is working while addressing the areas that need improvement.
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Not necessarily. IMR can evaluate your existing meters, transmitters, gateways, and available meter data to determine what can continue to be used. A change in billing providers does not always require replacing the existing metering system.
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Yes. IMR supports billing based on individual meter usage as well as approved allocation methods when individual submetering is unavailable or impractical. The appropriate approach depends on the property's utility setup and applicable requirements.
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LARS, the Leak Alert Resolution System, analyzes compatible water meter data for abnormal consumption and persistent usage patterns that may require attention. This gives property teams another layer of visibility beyond the monthly billing cycle and helps move potential water-loss issues toward action.
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IMR serves properties throughout South Florida, including Broward, Miami-Dade, and Palm Beach counties. Our local presence supports both utility billing operations and on-site field service for the communities we serve.