Multifamily Utility Billing
WHO WE SERVE
Recover Utility Costs Without Adding Work to Your Property Team
On a multifamily property, utility billing involves more than producing monthly statements. Missing or zero meter reads, resident turnover, move-ins and move-outs, billing questions, and unexplained changes in water consumption can quickly create additional work for property management.
IMR manages the utility billing cycle from meter data through resident billing and support. We validate available meter reads before billing, manage resident charges and payments, handle billing questions, and provide reporting that helps property managers and owners understand utility cost recovery.
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Yes. IMR provides utility billing and management services for multifamily communities, including meter-data validation, resident billing, payment processing, resident support, reporting, and utility cost recovery.
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Yes. IMR can review your current billing operation, available meter data, resident accounts, and metering infrastructure to help plan the transition while preserving equipment and processes that can continue to be used.
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Not necessarily. IMR can evaluate existing meters, transmitters, gateways, and available meter data to determine what can continue to be used.
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IMR supports the resident billing cycle, including account changes, utility statements, payments, and billing questions, helping reduce the utility-billing workload placed on property management teams.
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Yes. With compatible meter data, LARS analyzes water-use patterns for abnormal or persistent consumption that may require attention.
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Yes. IMR provides field support for metering equipment, including troubleshooting, inspections, replacements, installations, and other on-site needs.