IMR Billing Services — SMS Terms & Conditions

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS/MMS messages from IMR Billing Services related to your utility account. Message types include: billing and invoice notifications, usage alerts, meter reading verification requests, and responses to your inquiries about your utility account or service issues. These messages are informational and account-related only — we do not send marketing or promotional SMS messages.

Message Frequency: Message frequency varies based on your account activity and billing cycle.

Message and Data Rates: Message and data rates may apply.

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and you will receive no further messages unless you opt back in by replying START.

Help: For assistance, reply HELP to any message, or contact us at (954) 866-1502 or info@imrbilling.com

Privacy: Your information will not be shared or sold to third parties for marketing purposes. For more information on how we collect, use, and protect your information, please see our Privacy Policy.

Supported Carriers: Carriers are not liable for delayed or undelivered messages.

These SMS Terms & Conditions apply to all text messaging communications between you and IMR Billing Services.